Sophia Hair is committed to providing you with top-quality hair extensions. We confidently stand by our products, offering a warranty against manufacturer defects such as seam splitting, excessive shedding, or matting. If you encounter any of these issues, please contact us within 30 days of your purchase.

Hair extensions are a valuable addition to your beauty routine, and taking proper care of them is essential for their longevity. For the best results and to maintain the integrity of your extensions, please follow the instructions provided in our After-Care Guide.

It's important to note that our warranty does not cover damages resulting from the use of protein or keratin-based products, normal wear and tear, misuse, colouring, bleaching, or failure to adhere to our After-Care Guide.

Should you need to make a warranty claim, we're here to help. Just make sure to reach out to us within 30 days of your purchase. Your satisfaction and the quality of your Sophia Hair experience are our top priorities!